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Privacy Policy

Effective Date: 1 December 2025

1. Information We Collect

1.1 Personal Information

We may collect the following details from users and enterprises:

  • Full Name
  • Email Address
  • Phone Number
  • CNIC (optional, if required for verification)
  • Contact Person Details

1.2 Enterprise Information

  • Enterprise Name
  • Business Category
  • Registration Documents (optional)
  • Address / City
  • Website & Social Links
  • Business Description
  • Logo, Images, or Promotional Content

1.3 Automatically Collected Data

When you visit our website, we may collect:

  • IP Address
  • Browser type
  • Device information
  • Cookies and usage analytics
  • Pages viewed and time spent

This helps us improve platform performance and user experience.


2. How We Use Your Information

Your information may be used for the following purposes:

  • To verify your enterprise before listing it publicly
  • To publish enterprise details in our directory (except personal info or documents)
  • To contact you regarding registration or updates
  • To improve platform functionality, security, and services
  • To display enterprise-related data publicly (ONLY business information, never personal data)
  • To communicate about new features, events, grants, or opportunities relevant to social enterprises

We never sell or share your personal data for advertising purposes.


3. Sharing of Information

We may share your data only under these conditions:

3.1 Public Directory Display

Only the business-related information you provide (Enterprise name, description, social links, city, etc.) will be publicly displayed.

Personal contact information (phone, CNIC, email) is NOT made public.

3.2 Service Providers

We may share limited data with:

  • Hosting providers
  • Payment processors
  • Verification teams

These parties are bound by confidentiality.

3.3 Legal Requirements

We may disclose information if required by:

  • Court order
  • Government authority
  • Law enforcement agencies

4. Data Security

We use industry-standard security measures to protect your information, including:

  • Encrypted servers
  • Secure database storage
  • Restricted staff access
  • Regular security audits

While we follow best practices, no online system is 100% secure, and users submit data at their own risk.


5. Your Rights

You have the right to:

  • Access your personal or enterprise data
  • Request corrections or updates
  • Request deletion of your data (unless required for record or legal compliance)
  • Withdraw consent at any time
  • Request the removal of your listing

To exercise these rights, contact us at support@socialenterprises.pk


6. Data Retention

We retain your data for as long as:

  • Your enterprise remains registered or listed on our platform
  • It is necessary for verification, compliance, or platform operations

You may request permanent deletion at any time.


7. Cookies & Tracking

We use cookies to:

  • Improve website performance
  • Analyze user activity
  • Enhance browsing experience

You can disable cookies through your browser settings, but some features may not function properly.


8. Third-Party Links

Our platform may include links to external websites.
We are not responsible for the privacy policies or content on those third-party sites.


9. Changes to This Privacy Policy

We may update this Privacy Policy at any time.
The latest version will always be available on our website.
Continued use of our services indicates acceptance of any updated terms.


10. Contact Us

For questions, concerns, or data-related requests, contact our support team:

info@senpak.org