Effective Date: 1 December 2025

1. Information We Collect

1.1 Personal Information

We may collect the following details from users and enterprises:

• Full Name
• Email Address
• Phone Number
• CNIC (optional, if required for verification)
• Contact Person Details

1.2 Enterprise Information

• Enterprise Name
• Business Category
• Registration Documents (optional)
• Address / City
• Website & Social Links
• Business Description
• Logo, Images, or Promotional Content

1.3 Automatically Collected Data

When you visit our website, we may collect:

• IP Address
• Browser type
• Device information
• Cookies and usage analytics
• Pages viewed and time spent

This data helps us improve platform performance and user experience.

2. How We Use Your Information

Your information may be used for the following purposes:

• To verify your enterprise before public listing
• To publish enterprise details (excluding personal or sensitive data)
• To contact you regarding registration, verification, or updates
• To improve platform security and functionality
• To display enterprise-related information publicly (business data only)
• To share relevant opportunities such as grants, events, or platform features

We never sell or share your personal data for advertising purposes.

3. Sharing of Information

We may share your data only under the following conditions:

3.1 Public Directory Display

Only business-related information (enterprise name, description, city, website, and social links) is publicly visible.

Personal contact details (email, phone, CNIC) are never displayed publicly.

3.2 Service Providers

Limited data may be shared with:

• Hosting providers
• Payment processors
• Verification teams

All service providers are bound by confidentiality agreements.

3.3 Legal Requirements

We may disclose information if required by:

• Court orders
• Government authorities
• Law enforcement agencies

4. Data Security

We implement industry-standard security measures, including:

• Encrypted servers
• Secure database storage
• Restricted staff access
• Regular security audits

While we follow best practices, no online system is 100% secure. Users submit data at their own risk.

5. Your Rights

You have the right to:

• Access your personal or enterprise data
• Request corrections or updates
• Request deletion (subject to legal requirements)
• Withdraw consent at any time
• Request listing removal

To exercise these rights, contact us at: support@socialenterprises.pk

6. Data Retention

We retain your data as long as:

• Your enterprise remains registered on the platform
• Data is required for verification, compliance, or operations

You may request permanent deletion at any time.

7. Cookies & Tracking

Cookies help us:

• Improve website performance
• Analyze user behavior
• Enhance browsing experience

You can disable cookies via browser settings, but some features may not function correctly.

8. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for their content or privacy policies.

9. Changes to This Privacy Policy

We may update this Privacy Policy at any time. Continued use of the platform indicates acceptance of the latest version.

10. Contact Us

For questions or data-related requests, contact our support team:

info@senpak.org